Q: Does the Sunany K series touch screen payment kiosk comes with the software or application?
Re: We are professional hardware manufacturer, all hardware come with basic software like the operating system. Not included any software or application like the ordering system or inventory system.
Q: What is the lead time if I order 1pc Sunany K series restaurant self-ordering Kiosk?
Re: Regularly, the Kiosk would need 15-20 working days to manufacture and test after confirmed the drawing of the Kiosk.
Q: What about the minimum order quantity?
Re: We have no limit for order qty, you can place an order even 1pc.
Q: Is it possible to be exclusive agent of your products?
Re: Yes, it is possible. But we would need to make a research of your company background, and you could be the exclusive agent if passed company evaluation.
Q: Is it possible to customize the boot image in the POS machine?
Re: Sure, the POS terminal accepts boot image customized, no matter the Android or Windows POS terminal.
Q: What are the available configurations of magnetic stripe card reader?
Re: The available configurations of magnetic stripe card reader are 1 track or 2 track or 3 track; 1 and 2 track, 2 and 3 track; 1 and 2 and 3 track.
Q: What kind of paper do you usually use for label?
Re: We usually use the coated paper and PVC synthetic paper (matte PET silver sticker). We recommend you to choose the matte PET silver sticker, because it's waterproof and scratch resistant, the content of label can be kept in long time.
Q: What warranty do you offer?
Re: We provide 3 years warranty. The 1st year with free of charge, and the followed two years with cost maintenance.
