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The touchscreen is one of the important components of the Android tablet POS system. To ensure its performance, Sunany generally works with quality-assured touchscreen suppliers such as BOE and Sharp. The touchscreen is a delicate device that is often carefully designed and manufactured, and its performance can be guaranteed to a certain extent.
But it is undeniable that, the touchscreen as an electronic component, some problems may occur with increasing frequency and longer use time. When the touchscreen of the Android tablet POS system stops responding, don’t worry. Sunany engineers have summarized the following 5 troubleshooting steps to help you quickly identify and solve the problem.
1. Dirt, grease, or smudges can reduce touchscreen responsiveness. Use a slightly damp microfiber cloth or a mild screen cleaner to gently wipe the display. Be careful not to let any liquid seep into the Android tablet POS system.
2. Sometimes, a simple restart can resolve touchscreen issues. Please turn off the Android tablet POS system, wait about 30 seconds, and then turn it back on. This can help clear temporary glitches and refresh the system.
3. Changes in system settings can sometimes affect touchscreen behavior. Navigate to Settings > Accessibility to ensure no touch-related settings, such as touch sensitivity, have been accidentally modified.
4. Some Android devices offer a built-in calibration feature. Search for “Touch Screen Calibration” in the Settings menu, or download a reputable calibration app from the Google Play Store to fine-tune the screen responsiveness.
5. Outdated software can cause various performance issues, including touchscreen failures. Go to Settings > About Device > Software Update to check for updates. If an update is available, download and install it.
If the touchscreen remains unresponsive after trying these steps, Sunany recommends backing up the data and performing a factory reset. For further assistance, please don’t hesitate to contact us!