Q: How should I do if I got a bad quality product
Re: We suggest customers to take video/picture to us once you found it with quality problem, show us and we will provide corresponding solution to help you solve the problem.
Q: Does it support reinstalling the system after you activated the Windows POS?
Re: Yes, it supports to reinstall the same version Windows OS, the network system will be activated automatically after reinstalling. For example, if Windows 10 pro is currently activated, then you will reinstall Windows 10 pro and the system will automatically activate.
Q: What is Windows 10 IoT?
Re: Windows 10 IoT is a member of the Windows 10 family that brings enterprise-class power, security and manageability to the Internet of Things. It leverages Windows’ embedded experience, ecosystem and cloud connectivity, allowing organizations to create their Internet of Things with secure devices that can be quickly provisioned, easily managed, and seamlessly connected to an overall cloud strategy.
Q: Which brand of RAM be used in your POS terminal?
Re: The RAM module brand used by our POS machine are Samsung and Hoodisk.
Q: Could you provide the windows license for the POS terminal?
Re: Yes, we are the co-operating partner of Microsoft, welcome to buy the windows license from us.
Q: Could I customize the border color of the POS system?
Re: Yes, we provide blue, orange, white, and black color borders for standard options, which has no MOQ requirement. We also support customizing any color you want. The MOQ is 200 pcs.
Q: Would you provide SDK to me?
Re: Yes, we will offer free SDK after you placed order.
Q: What is eMMC?
Re: eMMC is mbedded MMC, it is an embedded non-volatile memory system,comprised of both flash memory and a flash memory controller integrated on the same silicon die.
