After using POS software, the printer only prints and does not play the cash drawer

1. Check the system settings of the software, whether it has the function of selecting the cash drawer, and decide whether it is incompatible with the instruction of the cash drawer.

2. Check the system setting of the software for the instruction input line of the bomb box. If there is, enter the instruction of the cash drawer of the company’s printer, and then carry out the DUMP format to determine whether the software has sent the instruction of the cash drawer instruction.

3. If it is not the Sunany’s suit, check whether the specifications and printing of the cash drawer match.

4. If it is our printer, check whether the connecting line is correct.