Q: What is the expected lifespan of your POS hardware?
A: The POS hardware functions similarly to a computer, and its components are designed to have a lifespan of 3 to 5 years. The overall lifespan of the machine depends on individual usage habits, maintenance, and usage environment. To extend the lifespan of POS hardware, it is best to adhere to regular maintenance, software updates, and proper usage.
Q: What are your shipping terms?
A: We offer multiple shipping options, including express delivery (DHL/FedEx/UPS/EMS), air freight, and sea freight. You can choose the shipping method that best suits your needs. We will do our best to find the most cost-effective shipping solution for you.
Q: Can I order a POS system without a Windows operating system?
A: Yes, we can provide you with a POS system that doesn't include a Windows operating system. However, you will need to install the operating system yourself.
Q: Why is your price higher than that of other suppliers?
A: That's a great question. Well known that there are many POS machine manufacturers in China, and prices can vary greatly between products. Our products are made with high-quality materials and components, and we prioritize reliability and performance. We believe that investing in quality pays off in the long run, and we encourage you to test our products and compare them to those from other suppliers to see the difference in quality and value.
Q: Do you offer cash drawers in addition to POS terminals?
A: Yes, we provide cash drawers as well as other relevant peripherals.
Q: What is the minimum order quantity (MOQ) for customized packaging?
A: The MOQ for monochrome packaging customization is 100 units, while the MOQ for multi-color packaging customization is 1000 units.