Q: Can I get a free sample?
Re: Sorry, generally we would not provide the free sample, you can order 1 sample for testing and evaluation first if specification and price OK.
Q: Are you still worry about compatibility of PC with your software?
Re: Before you make the order, you could test your software if compatible with our hardware, you could send your software to us or you could Teamviewer.
Q: What thermal printer do you provide?
Re: We provide 58mm/80mm thermal receipt printer and 3''/4'' label barcode printers. You can choose the right one according to your needs
Q: How can I pay for my order?
Re: We accept T/T, Trade Assurance Order, Western Union, MoneyGram or PayPal payment terms. You can choose the payment terms which convenient to you.
Q: Do you have aluminum alloy body All in One PC POS?
Re: Yes, X Series and T Series All in One PC POS comes with aluminum alloy body. But cost would be higher than others.
Q: May I have my logo on the product?
Re: Yes, we are manufacturer, support OEM/ODM service.
Q: What type of package would it be for the thermal printer please?
Re: Each thermal printer will be invidual carton packing, and with outer carton for it.
Q: Do you have lots of issues after-sales?
Re: As our experience, it is better for you to have a hardware and software engineer, we will help to solve the problem remotely
