Q: Do you have lots of issues after-sales?
Re: As our experience, it is better for you to have a hardware and software engineer, we will help to solve the problem remotely
Q: Can I choose the screen for different sizes?
Re: Customers can choose different sizes of screen according to their needs.
Q: What is a barcode scanner?
Re: A barcode scanner is an electronic device that decodes and physically captures information contained in barcodes. It consists of some components, which work together to collect the data contained in a printed barcode.
Q: What type of package would it be for the thermal printer please?
Re: Each thermal printer will be invidual carton packing, and with outer carton for it.
Q: What should I provide if I need to put my logo on the POS machine?
Re: It would required to provide logo document in PSD, AI, or CDR formats
Q: What is the MOQ if I want to put my logo on POS terminal?
Re: There are two ways to put on logo, MOQ100pcs for silk printer logo, and MOQ10pcs for metal logo.
Q: What is an SSD?
Re: A Solid State Drive (more commonly referred to as an SSD), it is a data storage device that uses integrated circuits to store persistent data
Q: What is your shipping terms?
Re: It is available to ship via express (DHL/FedEx/EMS/UPS/TNT), via air, via sea. You can choose the shipping way you prefer. We will try our best to check the economical shipping way for you.
