Q: What is the resolution of the C1 HD camera?
A: The resolution of the C1 HD camera is 1280*800 pixels.
Q: Do you provide technical support for your POS hardware?
A: Sure, we provide technical support for our POS hardware. The technical support team is available to assist our clients with any technical issues they may encounter.
Q: Will the touch screen on the POS system work properly when using gloves?
A: We do not recommend using our POS system while wearing gloves. Our POS system uses a capacitive 10-point touch panel that detects the electric current from our fingers to control the screen. Wearing gloves may interfere with the electric current and affect its usability. However, if wearing gloves is necessary, we suggest using a resistive touch screen POS system as an alternative solution.
Q: Do you have any POS systems that come with multiple COM ports?
A: Yes, the Z200-R model comes with 4 to 6 COM ports.
Q: Is it possible to order a POS machine without a desktop base?
A: Yes, it is possible. Our POS machines are compatible with the VESA standard of 75*75cm, allowing you to install them on any device that meets this standard.
Q: What is the viewing angle of the C1 HD camera?
A: The C1 HD camera has a viewing angle of 79 degrees horizontally, 44 degrees vertically, and 96 degrees diagonally.