Q: Do you offer wireless barcode scanners?
A: Yes, we offer the S5101 which is a 2.4GHz wireless barcode scanner.
Q: What is the minimum order quantity for custom labels?
A: We have set the minimum order quantity for custom label OEM service to only 10 units. This is to ensure that more customers can experience the high-quality service we provide.
Q: What is the minimum order quantity (MOQ) for customized packaging?
A: The MOQ for monochrome packaging customization is 100 units, while the MOQ for multi-color packaging customization is 1000 units.
Q: Do you accept Open Account trade terms?
A: We do offer Open Account trade terms for our clients, but there are prerequisites. This trade term is only available for clients who have cooperated with us for more than five years, and the transaction amount in the previous year exceeded 2 million US dollars.
Q: Is there a way to confirm the compatibility of my POS software with your hardware before ordering?
A: Absolutely. We offer two options to address your concern. First, we can install remote access software such as TeamViewer or AnyDesk on the POS machine and provide you with authorization to test it remotely at your convenience. Second, you can send us your software and test steps, and our engineers will run the test and record the process for your confirmation.
Q: What type of Ethernet network is supported by your Mini PC?
A: Our Mini PCs support Gigabit Ethernet networks with a speed of 1000Mbps.
