Q: After the warranty period, will after-sales service be provided?
A: Typically, the warranty for a POS terminal is 15 months, and any necessary repairs or maintenance during this period are free of charge. After the warranty period, clients may still receive after-sales service, but it will be subject to additional fees.
Q: Do you offer a pole customer display with an IPS screen?
A: Yes, we offer the PD101 pole customer display which features a high brightness IPS LCD with a resolution of 1280*800 pixels.
Q: We are interested in purchasing a foldable POS terminal. Which model would you recommend, the F200 or Z200-F?
A: The F200 model boasts an aluminum alloy body which offers better heat dissipation and a longer cycle life; The Z200-F features a grade A ABS body, providing a more cost-effective solution. Ultimately, the choice between the two models depends on your specific needs and budget.
Q: Is there a way to confirm the compatibility of my POS software with your hardware before ordering?
A: Absolutely. We offer two options to address your concern. First, we can install remote access software such as TeamViewer or AnyDesk on the POS machine and provide you with authorization to test it remotely at your convenience. Second, you can send us your software and test steps, and our engineers will run the test and record the process for your confirmation.
Q: What is the backlight brightness of PD101 pole customer display?
A: The PD101 pole customer display has a backlight brightness of 430cd/m2, which ensures that the display is clear and visible in a variety of lighting environments.
Q: Does your mini PC support synchronous and asynchronous displays?
A: Yes, our mini PC has both VGA and HDMI ports, which allows it to support synchronous or asynchronous display modes.
