Q: Is it possible to order a POS machine without a desktop base?
A: Yes, it is possible. Our POS machines are compatible with the VESA standard of 75*75cm, allowing you to install them on any device that meets this standard.
Q: Is it possible to purchase the aluminum alloy base of your POS machine separately?
A: Yes, it is possible. All aluminum alloy bases are designed to comply with the VESA standard of 75*75cm, while some also support the 100*100cm standard. However, please confirm that it meets your requirements before making a purchase.
Q: Can the cable length for your cash drawer be customized?
A: Yes, it is possible to customize the cable length beyond the standard length of 1.2 meters. However, it is recommended that the longest cable length does not exceed 3 meters.
Q: Is it necessary to install a driver to use the R1 RFID reader?
A: No, it is not necessary to install a driver. The R1 RFID card reader communicates with the POS machine via the USB interface. Once it reads the first 10 digits of the card number, it simulates a keyboard to input the card number and press "Enter". You can simply call the data in the secondary development without any additional driver installation.
Q: What is the viewing angle of the C1 HD camera?
A: The C1 HD camera has a viewing angle of 79 degrees horizontally, 44 degrees vertically, and 96 degrees diagonally.
Q: Do you provide technical support for your POS hardware?
A: Sure, we provide technical support for our POS hardware. The technical support team is available to assist our clients with any technical issues they may encounter.
Q: What is the easy port?
A: The easy port is created by Sunany, which means that the easy device can be installed in few seconds, which is convenient for resellers to expand the functions of the POS system according to customer requirements.
