Q: Is it possible to order a POS machine without a desktop base?
A: Yes, it is possible. Our POS machines are compatible with the VESA standard of 75*75cm, allowing you to install them on any device that meets this standard.
Q: Is it possible to purchase the aluminum alloy base of your POS machine separately?
A: Yes, it is possible. All aluminum alloy bases are designed to comply with the VESA standard of 75*75cm, while some also support the 100*100cm standard. However, please confirm that it meets your requirements before making a purchase.
Q: Can the cable length for your cash drawer be customized?
A: Yes, it is possible to customize the cable length beyond the standard length of 1.2 meters. However, it is recommended that the longest cable length does not exceed 3 meters.
Q: Is it necessary to install a driver to use the R1 RFID reader?
A: No, it is not necessary to install a driver. The R1 RFID card reader communicates with the POS machine via the USB interface. Once it reads the first 10 digits of the card number, it simulates a keyboard to input the card number and press "Enter". You can simply call the data in the secondary development without any additional driver installation.
Q: What is the viewing angle of the C1 HD camera?
A: The C1 HD camera has a viewing angle of 79 degrees horizontally, 44 degrees vertically, and 96 degrees diagonally.
Q: Do you provide technical support for your POS hardware?
A: Sure, we provide technical support for our POS hardware. The technical support team is available to assist our clients with any technical issues they may encounter.
