Q: What kind of environments benefit most from fanless POS designs?
A: High-traffic, high-heat, or dust-prone environments — such as kitchens, fast food counters, and bustling retail stores — all benefit from silent, fanless terminals that don’t clog or overheat.
Q: Is it possible to have a longer warranty period, such as 3 years?
A: Yes, we can offer a longer warranty period of 2 or 3 years upon request. However, additional fees apply to extend the warranty.
Q: How do you ensure the quality and stability of your products?
A: Sunany has a strict quality control system in place. Firstly, we carefully select suppliers with a good reputation and subject each component to strict inspection before they are used in production. Secondly, during the production process, the entire machine goes through four inspections and is subject to a 48-hour aging test to ensure the working status of all components. Finally, the function, appearance, and interface of the whole machine are tested, and the entire process is monitored by professional testers and engineers to ensure stable and high-quality products.
Q: Do you provide technical support for your POS hardware?
A: Sure, we provide technical support for our POS hardware. The technical support team is available to assist our clients with any technical issues they may encounter.
Q: What is Sunany’s current production capacity?
A: Sunany operates three production lines, with a daily output ranging from 200 to 300 units. The monthly production capacity reaches up to 6,000 units.
