Q: We are interested in purchasing a foldable POS terminal. Which model would you recommend, the F200 or Z200-F?
A: The F200 model boasts an aluminum alloy body which offers better heat dissipation and a longer cycle life; The Z200-F features a grade A ABS body, providing a more cost-effective solution. Ultimately, the choice between the two models depends on your specific needs and budget.
Q: Is it possible to purchase the aluminum alloy base of your POS machine separately?
A: Yes, it is possible. All aluminum alloy bases are designed to comply with the VESA standard of 75*75cm, while some also support the 100*100cm standard. However, please confirm that it meets your requirements before making a purchase.
Q: Do you have laser barcode scanners available?
A: Yes, we offer two laser barcode scanners: the S6101 handheld scanner and the S7120 desktop scanner.
Q: What should I do if I receive a faulty POS machine?
A: We suggest that customers take a video or picture of the POS machine with quality problems and send it to us. Once we confirm the issue, we will provide a corresponding solution to help you solve the problem.
Q: Can you explain the process of customizing a POS mold?
A: Sure! The process of customizing a POS mold involves several steps. First, you'll need to sign a contract and pay a deposit. Then, we'll provide free product design services and send you the drawings for confirmation (which can take 7-15 days). After that, we'll create 3D printed mock-ups for your approval (another 7-15 days). Once you've confirmed the design, we'll prepare to release the mold (another 7-15 days). Next, we'll release the mold and create a trial production sample for your approval (which takes 30-45 days). If everything is to your liking, we'll adjust the mold and prepare for mass production (another 7-15 days). Finally, we'll move into mass production.
Q: What types of easy devices does the Easy Port support?
A: The Easy Port supports multiple easy devices, such as the MSR, RFID reader, 2D barcode scanner, HD camera, i-Button, and more.
