Q: What is the viewing angle of the C1 HD camera?
A: The C1 HD camera has a viewing angle of 79 degrees horizontally, 44 degrees vertically, and 96 degrees diagonally.
Q: Do you provide technical support for your POS hardware?
A: Sure, we provide technical support for our POS hardware. The technical support team is available to assist our clients with any technical issues they may encounter.
Q: Does your POS machine come with POS software?
A: As a POS hardware manufacturer, the POS machine we provide only comes with a trial version of the operating system and does not include any POS software. If you require POS hardware with POS software, we recommend that you reach out to your local POS solution vendor. They can offer you a suitable solution along with operation guidance and after-sales support.
Q: How much does it cost to create a custom POS mold and what is the minimum order quantity?
A: To create a custom POS mold, we offer free product design services. The cost of the mold itself ranges from $35,000 to $45,000, and the minimum order quantity is 5000 units. Please note that when the order quantity reaches 10,000 units, we will refund the mold fee to you.
Q: Will you provide me with an SDK for secondary development?
A: Yes, we will provide you with a free SDK.
Q: Is it possible to have a POS machine that is completely white in color?
A: Sure, we offer the option of an all-white color for our L100/L200 series, X100/X200 series, A100/A200 series, S100/S200 series, F100/F200 series, Z200-O, and Z200-Z POS machine models.
