Q: What processor does your Android POS solution use?
A: Sunany Android POS solution uses the RK3568 processor, which utilizes advanced 22nm technology and can operate at a maximum frequency of 2.0GHz, providing efficient and stable performance for data processing in POS software.
Q: Does your POS system support POE power supply?
A: As most POS systems require connection to a receipt printer, which demands highly stable current, we believe that POE power supply mode not ensure the POS system to work stably. Thus, we are unable to provide support for POE power supply at the moment, but it is a possible direction for our future product development.
Q: Is it possible to have a longer warranty period, such as 3 years?
A: Yes, we can offer a longer warranty period of 2 or 3 years upon request. However, additional fees apply to extend the warranty.
Q: After the warranty period, will after-sales service be provided?
A: Typically, the warranty for a POS terminal is 15 months, and any necessary repairs or maintenance during this period are free of charge. After the warranty period, clients may still receive after-sales service, but it will be subject to additional fees.
Q: What is the purpose of Sunany's vibration simulation testing?
A: The vibration simulation test replicates the vibrations and shocks that occur during transportation. It helps identify any loose components or internal instability within the POS machine, ensuring its long-term performance and durability after production.
