Q: Are you a manufactrurer?
A: Yes, Sunany is a POS hardware manufacturer, based in Shenzhen, China.
Q: Will the touch screen on the POS system work properly when using gloves?
A: We do not recommend using our POS system while wearing gloves. Our POS system uses a capacitive 10-point touch panel that detects the electric current from our fingers to control the screen. Wearing gloves may interfere with the electric current and affect its usability. However, if wearing gloves is necessary, we suggest using a resistive touch screen POS system as an alternative solution.
Q: Can I add WiFi and Bluetooth to the POS machine?
A: For Sunany Android POS machine, WiFi and Bluetooth are included as default configurations. For Sunany Windows POS machine, WiFi and Bluetooth are optional and will incur an additional cost.
Q: Is there a way to confirm the compatibility of my POS software with your hardware before ordering?
A: Absolutely. We offer two options to address your concern. First, we can install remote access software such as TeamViewer or AnyDesk on the POS machine and provide you with authorization to test it remotely at your convenience. Second, you can send us your software and test steps, and our engineers will run the test and record the process for your confirmation.
Q: What type of interface do you offer for the 80mm thermal receipt printer?
A: We offer various interfaces for the 80mm thermal receipt printer, including USB, USB+LAN, USB+RS232, USB+Bluetooth, USB+WIFI, USB+RS232+LAN, and more. You can choose the appropriate interface according to your specific needs.
Q: What types of notifications does the S7302 2D barcode scanner support?
A: The S7302 2D barcode scanner supports two types of notifications - a beep and LED indicator. These notifications ensure that you don't miss any working signals.
