Q: Can you palletize my products for shipment by sea?
A: Absolutely, we can palletize your products using wooden pallets and wrap the outside of the pallets with plastic film to secure them for sea shipment.
Q: Does your POS machine come with POS software?
A: As a POS hardware manufacturer, the POS machine we provide only comes with a trial version of the operating system and does not include any POS software. If you require POS hardware with POS software, we recommend that you reach out to your local POS solution vendor. They can offer you a suitable solution along with operation guidance and after-sales support.
Q: What is an SSD?
A: A Solid State Drive (more commonly referred to as an SSD), it is a data storage device that uses integrated circuits to store persistent data.
Q: Can I add an HDMI interface to the Windows POS terminal?
A: HDMI interface is included as a default configuration for models based on I3, I5, and I7 processor. However, for the models based on Celeron processor, HDMI interface is optional and can be added at no extra charge if requested by clients.
Q: What is the easy port?
A: The easy port is created by Sunany, which means that the easy device can be installed in few seconds, which is convenient for resellers to expand the functions of the POS system according to customer requirements.
Q: What is the process for customized packaging?
A: The process involves the following steps:
1. Provide your logo or other content documents to the Sunany sales team.
2. Sunany arranges a designer to create and produce the sample.
3. Confirm the sample and proceed to produce the batch order.
