Q: Do you offer foldable POS terminals?
A: We offer the F200 and Z200-F POS models which feature a foldable design. Both models have a foldable stand that allows for more compact packaging, resulting in at least a 35% reduction in shipping costs.
Q: What is the B1 i-button reader used for?
A: The B1 i-button reader is a new type of reading device used for personal identification using a Dallas key. The B1 i-button reader supports installation by resellers on POS machines with an easy port design.
Q: Is it possible to have a longer warranty period, such as 3 years?
A: Yes, we can offer a longer warranty period of 2 or 3 years upon request. However, additional fees apply to extend the warranty.
Q: Can I use my own forwarder if I place a bulk order for POS machines?
A: Yes, you are welcome to use your own freight forwarder to handle the shipment.
Q: What type of paper is typically used for labels?
A: We typically use coated paper and PVC synthetic paper (matte PET silver sticker) for labels. We recommend using the matte PET silver sticker as it is waterproof and scratch-resistant, ensuring that the label's content can be preserved for a long time.
Q: Can you explain the process of customizing a POS mold?
A: Sure! The process of customizing a POS mold involves several steps. First, you'll need to sign a contract and pay a deposit. Then, we'll provide free product design services and send you the drawings for confirmation (which can take 7-15 days). After that, we'll create 3D printed mock-ups for your approval (another 7-15 days). Once you've confirmed the design, we'll prepare to release the mold (another 7-15 days). Next, we'll release the mold and create a trial production sample for your approval (which takes 30-45 days). If everything is to your liking, we'll adjust the mold and prepare for mass production (another 7-15 days). Finally, we'll move into mass production.
