Q: What is the B1 i-button reader used for?
A: The B1 i-button reader is a new type of reading device used for personal identification using a Dallas key. The B1 i-button reader supports installation by resellers on POS machines with an easy port design.
Q: What kind of peripherals can be connected to the POS hardware?
A: There are many types of peripherals that can be connected to POS hardware depending on the specific needs of the business. These include barcode scanners, receipt printers, cash drawers, credit card terminals, customer displays, keyboards and mice, and weight scales, among others.
Q: After the warranty period, will after-sales service be provided?
A: Typically, the warranty for a POS terminal is 15 months, and any necessary repairs or maintenance during this period are free of charge. After the warranty period, clients may still receive after-sales service, but it will be subject to additional fees.
Q: Is the Windows operating system on your POS machines genuine?
A: We pre-install a trial version of the Windows operating system for testing and quick start-up purposes. To use a genuine version, a license can be purchased from Microsoft or from us for an additional fee.
Q: What is the expected lifespan of your POS hardware?
A: The POS hardware functions similarly to a computer, and its components are designed to have a lifespan of 3 to 5 years. The overall lifespan of the machine depends on individual usage habits, maintenance, and usage environment. To extend the lifespan of POS hardware, it is best to adhere to regular maintenance, software updates, and proper usage.
Q: Do you provide technical support for your POS hardware?
A: Sure, we provide technical support for our POS hardware. The technical support team is available to assist our clients with any technical issues they may encounter.
Q: What is the easy port?
Re: The easy port is created by Sunany, which means that the easy device can be installed in few seconds, which is convenient for resellers to expand the functions of the POS system according to customer requirements.
Q: What processor does your Android POS solution use?
A: Sunany Android POS solution uses the RK3568 processor, which utilizes advanced 22nm technology and can operate at a maximum frequency of 2.0GHz, providing efficient and stable performance for data processing in POS software.
