Q: What warranty do you offer?
Re: We provide 3 years warranty. The 1st year with free of charge, and the followed two years with cost maintenance.
Q: What are the available configurations of magnetic stripe card reader?
Re: The available configurations of magnetic stripe card reader are 1 track or 2 track or 3 track; 1 and 2 track, 2 and 3 track; 1 and 2 and 3 track.
Q: Is it possible to customize the boot image in the POS machine?
Re: Sure, the POS terminal accepts boot image customized, no matter the Android or Windows POS terminal.
Q: What’s the process of customized packaging?
Re: 1) Provide your Logo or other content documents to Sunany sales team;
2) Sunany arrange a designer to design and produce the sample;
3) Confirm sample and produce the batch order.
Q: What types of barcode scanner do you provide?
Re: We provide handheld barcode scanner and desktop barcode scanner.
Q: Do you provide wireless barcode scanner?
Re: Yes, S5101 is a 2.4GHz wireless barcode scanner.
Q: Do you have any laser barcode scanner?
Re: Yes, both S6101 and S7120 are barcode scanners for laser light source, S6101 is handheld, and S7120 is desktop.
Q: How does i-button work?
Re: Intensive strong magnet inside reader will generate a magnetic ring. The electronic key with a hoop will be adsorbed on the reader when it is near the reader. Meanwhile, the gilt spring contact on the reader will be turned, then the ID information on the electronic key will be available, it is adapted to the cashier system with time operation. Reading ID data from the electronic key. The electronic key can be fixed on the reader, once the key leaves the card reader, the machine will send the signal to the master and lock the master. This function is adopted to the operation and control of the cashier system.
