Q: What are your shipping terms?
A: We offer multiple shipping options, including express delivery (DHL/FedEx/UPS/EMS), air freight, and sea freight. You can choose the shipping method that best suits your needs. We will do our best to find the most cost-effective shipping solution for you.
Q: Why is your price higher than that of other suppliers?
A: That's a great question. Well known that there are many POS machine manufacturers in China, and prices can vary greatly between products. Our products are made with high-quality materials and components, and we prioritize reliability and performance. We believe that investing in quality pays off in the long run, and we encourage you to test our products and compare them to those from other suppliers to see the difference in quality and value.
Q: What should I do if I receive a faulty POS machine?
A: We suggest that customers take a video or picture of the POS machine with quality problems and send it to us. Once we confirm the issue, we will provide a corresponding solution to help you solve the problem.
Q: What are the benefits of using an mSATA SSD?
A: The mSATA SSD is compact, roughly the size of a business card, and offers benefits such as low power consumption, resistance to shock and vibration, fast boot and shutdown times, and a small form factor. Its maximum bandwidth is 6Gb/s, making it a reliable and efficient storage option.
Q: What kind of peripherals can be connected to the POS hardware?
A: There are many types of peripherals that can be connected to POS hardware depending on the specific needs of the business. These include barcode scanners, receipt printers, cash drawers, credit card terminals, customer displays, keyboards and mice, and weight scales, among others.
Q: What kind of warranty do you offer?
A: We offer a 3-year warranty, with the first year being free of charge and the following two years requiring paid maintenance.
