Q: How do you ensure the quality and stability of your products?
A: Sunany has a strict quality control system in place. Firstly, we carefully select suppliers with a good reputation and subject each component to strict inspection before they are used in production. Secondly, during the production process, the entire machine goes through four inspections and is subject to a 48-hour aging test to ensure the working status of all components. Finally, the function, appearance, and interface of the whole machine are tested, and the entire process is monitored by professional testers and engineers to ensure stable and high-quality products.
Q: Do you offer foldable POS terminals?
A: We offer the F200 and Z200-F POS models which feature a foldable design. Both models have a foldable stand that allows for more compact packaging, resulting in at least a 35% reduction in shipping costs.
Q: What types of AC plugs do you offer?
A: We provide the standard AC plug options of EU, Australia, UK, and USA. Additionally, we can offer other options upon request, such as Swiss or South African plugs.
Q: What are the benefits of using an mSATA SSD?
A: The mSATA SSD is compact, roughly the size of a business card, and offers benefits such as low power consumption, resistance to shock and vibration, fast boot and shutdown times, and a small form factor. Its maximum bandwidth is 6Gb/s, making it a reliable and efficient storage option.
Q: Does your POS machine come with POS software?
A: As a POS hardware manufacturer, the POS machine we provide only comes with a trial version of the operating system and does not include any POS software. If you require POS hardware with POS software, we recommend that you reach out to your local POS solution vendor. They can offer you a suitable solution along with operation guidance and after-sales support.
Q: Can the Windows operating system of the POS machine be reinstalled after activation?
A: Yes, it is possible to reinstall the same version of the Windows OS. After reinstalling, the system will automatically activate when connected to the network. For instance, if Windows 10 Pro is currently activated, you can reinstall Windows 10 Pro and it will activate automatically.
