Q: I want OEM service of customized packing, can I put LOGO on the carton?
Re: Surely you can add your LOGO on the packaging surface. What’s more, you can put LOGO, Pattern, Phone Number, Website Link, etc.
Q: Does the Sunany K series bill payment kiosk come with a stand?
Re: Sunany K series bill payment kiosk supports wall-mounted, it does not come with a stand by default. Sunany also can supply the floor stand, but the stand volume size is too big, which will cause a high cost for transportation. We’d like to suggest you order the stand in your local market, it will save your cost a lot.
Q: How should I do if I got a bad quality product
Re: We suggest customers to take video/picture to us once you found it with quality problem, show us and we will provide corresponding solution to help you solve the problem.
Q: Does the Sunany K series touch screen payment kiosk comes with the software or application?
Re: We are professional hardware manufacturer, all hardware come with basic software like the operating system. Not included any software or application like the ordering system or inventory system.
Q: What types of AC Plug do you provide?
Re: Here are EU/AU/UK/US AC plugs for optional, you can choose the right one according to your request.
Q: How many people are there in your company?
Re: There are around 52 persons in Sunany.
Q: What type of interface you have for the 80mm thermal receipt printer?
Re:Thermal printer can be USB/USB+LAN/USB+RS232/USB+Bluetooth/USB+WIFI/USB+RS232+LAN etc interfaces, customer can choose the right interface according to his needs.
Q: Execpt POS terminal, do you supply the cash drawer?
Re:Yes, we also supply the cash drawer and other relevant peripherals.
