Q: May I customize the configuration?
Re:Yes, we accept configuration customized. Better to discuss & confirm with us.
Q: Could I customize the border color of the POS system?
Re: Yes, we provide blue, orange, white, and black color borders for standard options, which has no MOQ requirement. We also support customizing any color you want. The MOQ is 200 pcs.
Q: What are the advantages of mSATA SSD?
Re: An mSATA SSD is roughly the size of a business card. Advantages of mSATA SSDs include the small form factor, low power consumption, shock/ vibration resistance and fast boot/ shutdown capabilities. The maximum bandwidth of an mSATA SSD is 6Gb/s.
Q: Can I choose the screen for different sizes?
Re: Customers can choose different sizes of screen according to their needs.
Q: What kind of SSD does your POS machine use?
Re: All Sunany X86 POS machines use mSATA SSD (mini SATA solid state drive).
Q: Are you still worry about compatibility of PC with your software?
Re: Before you make the order, you could test your software if compatible with our hardware, you could send your software to us or you could Teamviewer.
Q: What is the lead time if I order 1pc Sunany K series restaurant self-ordering Kiosk?
Re: Regularly, the Kiosk would need 15-20 working days to manufacture and test after confirmed the drawing of the Kiosk.
Q: Does the touch screen of the POS system work well when I use a glove?
Re: We don’t suggest you use our POS system by wearing a glove. Because our POS system was adopted a capacitive 10 point touch panel, which is controlled by the electric current that sending from our finger. If you wore a glove, the electric current might be intercepted, then to influence the use. If wearing a glove is necessary for you, the resistive touch screen POS system will be a good option for you.