Q: What is the expected lifespan of your POS hardware?
A: The POS hardware functions similarly to a computer, and its components are designed to have a lifespan of 3 to 5 years. The overall lifespan of the machine depends on individual usage habits, maintenance, and usage environment. To extend the lifespan of POS hardware, it is best to adhere to regular maintenance, software updates, and proper usage.
Q: Can I add WiFi and Bluetooth to the POS machine?
A: For Sunany Android POS machine, WiFi and Bluetooth are included as default configurations. For Sunany Windows POS machine, WiFi and Bluetooth are optional and will incur an additional cost.
Q: What is the viewing angle of the C1 HD camera?
A: The C1 HD camera has a viewing angle of 79 degrees horizontally, 44 degrees vertically, and 96 degrees diagonally.
Q: What should I do if I receive a faulty POS machine?
A: We suggest that customers take a video or picture of the POS machine with quality problems and send it to us. Once we confirm the issue, we will provide a corresponding solution to help you solve the problem.
Q: Can you palletize my products for shipment by sea?
A: Absolutely, we can palletize your products using wooden pallets and wrap the outside of the pallets with plastic film to secure them for sea shipment.
Q: What is a Point of Sale?
A: A Point of Sale (POS) is an electronic device used for processing payment transactions, typically at retail stores. It is the place where a customer completes the payment for goods or services.
