Q: Do you provide Linux driver for thermal printer?
Re: Yes, we could provide 32 bit or 64 bit Linux driver for all thermal receipt printer.
Q: What’s the process of customized packaging?
Re: 1) Provide your Logo or other content documents to Sunany sales team;
2) Sunany arrange a designer to design and produce the sample;
3) Confirm sample and produce the batch order.
Q: What is the cost of custom a POS mold, and what about the MOQ?
Re: We will do the product design for you for free, and you only need to pay $35,000 - $45,000 for the mold cost. Your order quantity needs at least 1000 pcs
Q: Is Sunany L series POS systems come with the POS software?
Re: No, all POS systems of Sunany come with basic software like the Windows or Android operating system, it does not come with any POS software like the ordering system or inventory system, etc. It would be better for you to check the POS software with your local software vendors.
Q: What are the advantages of mSATA SSD?
Re: An mSATA SSD is roughly the size of a business card. Advantages of mSATA SSDs include the small form factor, low power consumption, shock/ vibration resistance and fast boot/ shutdown capabilities. The maximum bandwidth of an mSATA SSD is 6Gb/s.
Q: What is the reading mode of Sunany R1 RFID card reader?
Re: The reading mode of R1 RFID card reader is reading the first 10 digits of the card number.
Q: Can you custom a model of POS machine for us? What do we need to provide?
Re: Yes, we can. You need to provide the appearance requirements and material requirements for the product design, and we will complete the design. If you already have a CAD design file, it will save 2-3 weeks of design time.
Q: If I order a Windows POS system with license, will the license still be available after reinstalling OS?
Re: Sure, as long as your reinstalled Windows OS is the same version, it will still be available. For example, before and after reinstallation OS, both are Windows 10 pro. It will be automatically activated after networking.
