Q: Are you still worry about compatibility of PC with your software?
Re: Before you make the order, you could test your software if compatible with our hardware, you could send your software to us or you could Teamviewer.
Q: What is the warranty of the thermal printer?
Re: We provide 1 year warranty
Q: What is a thermal printer?
Re: A thermal printer is a printer that makes use of heat in order to produce the image on paper
Q: Do you have the items in stock?
Re: Thermal printer, barcode scanner and cash drawer are in stock, we can send the goods out within 3 days after payment received. For POS terminal, materials are in stock, becuase different customer has different requirements of the POS terminal. it would need 7-10 days to assemble and test.
Q: Are you a manufactrurer?
Re: Yes, we are a POS hardware manufacturer, based in Shenzhen, China.
Q: Is it possible to be exclusive agent of your products?
Re: Yes, it is possible. But we would need to make a research of your company background, and you could be the exclusive agent if passed company evaluation
Q: What is the delivery time for my order?
Re:Generally, 3-5 working days for sample order, Mass order delivery time base on order quantity.
Q: If I place bulk order after sample order, would be the same configuration and accessories of the POS Machine as the sample?
Re: Yes, we promise same configuration and same parts internal of the POS terminal as the sample
