Q: What is the process of custom a POS mold?
Re: 1) Sign the contract and pay the deposit.
2) We design drawings for you for free and send them to you for confirmation (7-15 days)
3) 3D printed mock-ups for your confirmation (7-15 days)
4) Adjust the design and prepare to release the mold (7-15 days)
5) Release mold, trial production sample, sample confirmation (30-45 days)
6) Adjust the mold and prepare for mass production (7-15 days)
7) Mass production
Q: Do you have a new product plan every year?
Re: Of course, to ensure competitiveness in the market, there are 2 to 4 new point of sale products releases every year.
Q: Are you a manufactrurer?
Re: Yes, we are a POS hardware manufacturer, based in Shenzhen, China.
Q: What is your main products?
Re: Main products for POS hardware, especially touch screen POS terminal, all in one POS, mobile POS, thermal printer, and cash drawer etc.
Q: Can I visit your factory?
Re: Of course, welcome to visit our factory at any time.
Q: What should I provide if I need to put my logo on the POS machine?
Re: It would required to provide logo document in PSD, AI, or CDR formats.
Q:May I have a single touch screen POS, and add customer display for separate?
Re: Yes, you can add LED/ VFD/ LCD customer display for separate.
Q: How should I do if I got a bad quality product
Re: We suggest customers to take video/picture to us once you found it with quality problem, show us and we will provide corresponding solution to help you solve the problem
