Q: Do you have lots of issues after-sales?
Re: As our experience, it is better for you to have a hardware and software engineer, we will help to solve the problem remotely.
Q: What type of package would it be for the thermal printer please?
Re: Each thermal printer will be invidual carton packing, and with outer carton for it.
Q: What is your shipping terms?
Re: It is available to ship via express (DHL/FedEx/EMS/UPS/TNT), via air, via sea. You can choose the shipping way you prefer. We will try our best to check the economical shipping way for you.
Q: If I place bulk order after sample order, would be the same configuration and accessories of the POS Machine as the sample?
Re: Yes, we promise same configuration and same parts internal of the POS terminal as the sample.
Q: What types of barcode scanner do you provide?
Re: We provide handheld barcode scanner and desktop barcode scanner.
Q: What type of print command support of the thermal printer?
Re: Print command is ESC/POS. It can compatible with most of the print command.
Q: Can I choose the screen for different sizes?
Re: Customers can choose different sizes of screen according to their needs.
Q: Do you have aluminum alloy body POS terminal?
Re: Yes, S300 model comes with aluminum alloy body. But cost would be higher than others.
