Q: Is it possible to pre-install our software on your EPOS machine?
Re: Sure, we can pre-install the software you provided according to your requirements.
Q: May I have my logo on the thermal printer?
Re: Yes, we support OEM service, you can have your logo on the thermal printer if order qty more than 200pcs.
Q: What are the differences between Sunany J series and L series POS hardware?
Re: Both series POS hardwares are almost the same and just come with a different stand. The stand of the L series will be more sturdy than J series, but the stand of the L series is shorter than J series. It is recommended to choose which one according to your application environment.
Q: What is the lead time if I order 1pc Sunany K series restaurant self-ordering Kiosk?
Re: Regularly, the Kiosk would need 15-20 working days to manufacture and test after confirmed the drawing of the Kiosk.
Q: Can I choose the screen for different sizes?
Re: Customers can choose different sizes of screen according to their needs.
Q: May I have my logo on the POS terminal even my order is only 10pcs?
Re: Sure, we'd like to recommend the metal sticker logo to you. The MOQ of metal sticker logo is 10pcs. We are a professional POS OEM manufacturer, no matter what size of the order, we always do the best to meet your demands.
Q: Do you have a new product plan every year?
Re: Of course, to ensure competitiveness in the market, there are 2 to 4 new point of sale products releases every year.
Q: What is the delivery time for my order?
Re:Generally, 3-5 working days for sample order, Mass order delivery time base on order quantity.
