Q: Can I get a free sample?
Re: Sorry, generally we would not provide the free sample, you can order 1 sample for testing and evaluation first if specification and price OK.
Q: What type of POS terminal would fit small to medium sized retail stores?
Re: All POS terminal of us are for small to medium sized retail stores. You can choose the right one according to your demands or we can make a recommendation to you
Q: What should I provide if I need to put my logo on the POS machine?
Re: It would required to provide logo document in PSD, AI, or CDR formats
Q: Do you have lots of issues after-sales?
Re: As our experience, it is better for you to have a hardware and software engineer, we will help to solve the problem remotely
Q: What type of cash drawer do you provide?
Re: Here are DW330, DW410, DW415 series cash drawers for your optional
Q: How can I pay for my order?
Re: We accept T/T, Trade Assurance Order, Western Union, MoneyGram or PayPal payment terms. You can choose the payment terms which convenient to you.
Q: Would you provide SDK to me?
Re: Yes, we will offer free SDK after you placed order.
Q: How should I do if I got a bad quality product
Re: We suggest customers to take video/picture to us once you found it with quality problem, show us and we will provide corresponding solution to help you solve the problem
