Q: Do you have lots of issues after-sales?
Re: As our experience, it is better for you to have a hardware and software engineer, we will help to solve the problem remotely
Q: How to control the performance stable?
Re: We take the flow line production in the whole processing. Every product will test 4 times at least before it delivery.
Q: Can I buy a complete POS system which included POS machine, cash drawer, barcode scanner and receipt printer?
Re: Yes, we have all of these products, you can buy a complete system as you prefered
Q: What about services you can provide?
Re: 1) 24hrs online-services. Sales team will make response to you within 24hrs
2) 1 year warranty for all products, expect the human damage and force majeure factor
3) Professional technical support, you can contact us if any questions.
Q: What kind of certifications do you have?
Re:CE, ROHS, FCC as standard. Some products approved EMV& PCI, CB CCC certificates.
Q: What type of cash drawer do you provide?
Re: Here are DW330, DW410, DW415 series cash drawers for your optional
Q: Can I choose the screen for different sizes?
Re: Customers can choose different sizes of screen according to their needs.
Q: What type of POS terminal would fit small to medium sized retail stores?
Re: All POS terminal of us are for small to medium sized retail stores. You can choose the right one according to your demands or we can make a recommendation to you
