Q: Could you provide technical support if we have problem of operation?
Re: Yes, we will provide online technical support.
Q: How to control the performance stable?
Re: We take the flow line production in the whole processing. Every product will test 4 times at least before it delivery.
Q: What type of thermal printer do you provide?
Re: We provide 58mm thermal printer and 80mm receipt printer, you can choose according to your request.
Q: What is a barcode scanner?
Re: A barcode scanner is an electronic device that decodes and physically captures information contained in barcodes. It consists of some components, which work together to collect the data contained in a printed barcode.
Q: Would you provide SDK to me?
Re: Yes, we will offer free SDK after you placed order.
Q: What type of tests have during the manufacturing process?
Re: Each part with incoming material test before production, and each manufacture progress with 4 times test of function, and 48hrs aging test after production.
Q: Does the Sunany K series bill payment kiosk come with a stand?
Re: Sunany K series bill payment kiosk supports wall-mounted, it does not come with a stand by default. Sunany also can supply the floor stand, but the stand volume size is too big, which will cause a high cost for transportation. We’d like to suggest you order the stand in your local market, it will save your cost a lot.
Q: Can I get the L series high-resolution pictures to make advertising if I ordered the L series POS hardware?
Re: Of course. We can provide high-resolution pictures to our clients who ordered POS hardware from us.
