Q: What type of SSDs do you use in your Windows POS machines?
A: Sunany's Windows POS machines that are based on Intel 3rd to 7th generation processors use mSATA interface SSDs, while those based on 8th to 10th generation processors use M.2 interface SSDs. Furthermore, our newer products will gradually incorporate PCI-E interface to support faster NVMe interface SSDs for users.
Q: Will the touch screen on the POS system work properly when using gloves?
A: We do not recommend using our POS system while wearing gloves. Our POS system uses a capacitive 10-point touch panel that detects the electric current from our fingers to control the screen. Wearing gloves may interfere with the electric current and affect its usability. However, if wearing gloves is necessary, we suggest using a resistive touch screen POS system as an alternative solution.
Q: What is the backlight brightness of PD70 pole customer display?
A: The PD70 pole customer display has a backlight brightness of 430cd/m2, which ensures that the display is clear and visible in a variety of lighting environments.
Q: Do you accept Open Account trade terms?
A: We do offer Open Account trade terms for our clients, but there are prerequisites. This trade term is only available for clients who have cooperated with us for more than five years, and the transaction amount in the previous year exceeded 2 million US dollars.
Q: Do I need to purchase a Windows license separately when ordering a POS machine?
A: Typically, as a hardware manufacturer, we pre-install a trial version of the operating system on the POS terminal, which does not include a license. To fully experience the various functions of Windows, it is recommended to purchase a license to activate the operating system. you can purchase a license to activate the system yourself, or purchase a license from Sunany.
Q: Is it possible to purchase the aluminum alloy base of your POS machine separately?
A: Yes, it is possible. All aluminum alloy bases are designed to comply with the VESA standard of 75*75cm, while some also support the 100*100cm standard. However, please confirm that it meets your requirements before making a purchase.
