Q: What warranty do you offer?
Re: We provide 3 years warranty. The 1st year with free of charge, and the followed two years with cost maintenance.
Q: Does your POS support Linux system?
Re: Yes, our POS can support Linux/Windows 7/8/10.
Q: Can I choose the screen for different sizes?
Re: Customers can choose different sizes of screen according to their needs.
Q: How should I do if I got a bad quality product
Re: We suggest customers to take video/picture to us once you found it with quality problem, show us and we will provide corresponding solution to help you solve the problem
Q: What is all in one POS?
Re: All in one POS terminal is a POS integrated with multiple functions.
Q: What kind of certifications do you have?
Re:CE, ROHS, FCC as standard. Some products approved EMV& PCI, CB CCC certificates.
Q: Can I buy a complete POS system which included POS machine, cash drawer, barcode scanner and receipt printer?
Re: Yes, we have all of these products, you can buy a complete system as you prefered
Q: What type of package would it be for the thermal printer please?
Re: Each thermal printer will be invidual carton packing, and with outer carton for it.