Q: Do you accept Open Account trade terms?
A: We do offer Open Account trade terms for our clients, but there are prerequisites. This trade term is only available for clients who have cooperated with us for more than five years, and the transaction amount in the previous year exceeded 2 million US dollars.
Q: What kind of peripherals can be connected to the POS hardware?
A: There are many types of peripherals that can be connected to POS hardware depending on the specific needs of the business. These include barcode scanners, receipt printers, cash drawers, credit card terminals, customer displays, keyboards and mice, and weight scales, among others.
Q: Can I use my own forwarder if I place a bulk order for POS machines?
A: Yes, you are welcome to use your own freight forwarder to handle the shipment.
Q: What certifications does your mini computer have?
A: Sunany mini computer is certified with CE, FCC, and ROHS.
Q: Can I use my own UPS account to bill the freight when ordering your EPOS system?
A: Yes, that is possible. If you have your own forwarder, you can provide us with your shipper number and we can bill the freight to your UPS account.
Q: Does your POS system support Windows 11 operating system?
A: Most Intel processors from the 9th generation and higher support TPM and meet the basic requirements for pre-installing the Windows 11 operating system. Therefore, if you select a POS solution with a 9th generation or higher processor, whether it is Celeron or Core, it will be compatible with the Windows 11 operating system.
