Q: Can I choose the screen for different sizes?
Re: Customers can choose different sizes of screen according to their needs.
Q: How should I do if I got a bad quality product
Re: We suggest customers to take video/picture to us once you found it with quality problem, show us and we will provide corresponding solution to help you solve the problem
Q: What about services you can provide?
Re: 1) 24hrs online-services. Sales team will make response to you within 24hrs
2) 1 year warranty for all products, expect the human damage and force majeure factor
3) Professional technical support, you can contact us if any questions.
Q: Can I use my own forwarder if I place a bulk order of POS machine?
Re: Yes, it would be great if you have a forwarder to handle the shipment.
Q: What is all in one POS?
Re: All in one POS terminal is a POS integrated with multiple functions.
Q: Do you have aluminum alloy body POS terminal?
Re: Yes, X series and T Series come with aluminum alloy body. But cost would be higher than others.
Q: What type of interface you have for the 80mm thermal receipt printer?
Re:Thermal printer can be USB/USB+LAN/USB+RS232/USB+Bluetooth/USB+WIFI/USB+RS232+LAN etc interfaces, customer can choose the right interface according to his needs
Q: How to control the performance stable?
Re: We take the flow line production in the whole processing. Every product will test 4 times at least before it delivery.
