Q: Are you still worry about compatibility of PC with your software?
Re: Before you make the order, you could test your software if compatible with our hardware, you could send your software to us or you could Teamviewer.
Q: What type of package would it be for the thermal printer please?
Re: Each thermal printer will be invidual carton packing, and with outer carton for it.
Q: Can I buy a complete POS system which included POS machine, cash drawer, barcode scanner and receipt printer?
Re: Yes, we have all of these products, you can buy a complete system as you prefered
Q: May I customize the configuration?
Re:Yes, we accept configuration customized. Better to discuss & confirm with us.
Q: Do you have the items in stock?
Re: Thermal printer, barcode scanner and cash drawer are in stock, we can send the goods out within 3 days after payment received. For POS terminal, materials are in stock, becuase different customer has different requirements of the POS terminal. it would need 7-10 days to assemble and test.
Q: What should I provide if I need to put my logo on the POS machine?
Re: It would required to provide logo document in PSD, AI, or CDR formats
Q: What is the order MOQ of your products?
Re: There is no MOQ of order, we accept even 1pc.
Q: Do you accept OEM or ODM available?
Re: Yes.We are the factory directly.We can make it as your requirement.