Q: Are you a manufacturer?
Re: Yes, we are a POS hardware manufacturer, based in Shenzhen, China.
Q: Are you still worry about compatibility of PC with your software?
Re: Before you make the order, you could test your software if compatible with our hardware, you could send your software to us or you could Teamviewer.
Q: Can I get a free sample?
Re: Sorry, generally we would not provide the free sample, you can order 1 sample for testing and evaluation first if specification and price OK.
Q: What type of package would it be for the thermal printer please?
Re: Each thermal printer will be invidual carton packing, and with outer carton for it.
Q: How to control the performance stable?
Re: We take the flow line production in the whole processing. Every product will test 4 times at least before it delivery.
Q: Does it support reinstalling the system after you activated the Windows POS?
Re: Yes, it supports to reinstall the same version Windows OS, the network system will be activated automatically after reinstalling. For example, if Windows 10 pro is currently activated, then you will reinstall Windows 10 pro and the system will automatically activate.
Q: What is the difference between eMMC and SSD?
Re: SSD have no moving parts, since data is stored on Flash memory-based modules. Performance of different SSD models varies, but all available on the market are significantly faster than any laptop hard drive.
Embedded Multimedia Card or eMMC is more affordable and slower Flash-based storage than solid state drives. eMMC is usually found in smartphones and other consumer electronics devices, but it’s used in personal computers, too. In everyday use, performance of eMMC storage is somewhere between speed of HDD and SSD.
Q: How should I do if I got a bad quality product
Re: We suggest customers to take video/picture to us once you found it with quality problem, show us and we will provide corresponding solution to help you solve the problem
