Q: What type of paper is typically used for labels?
A: We typically use coated paper and PVC synthetic paper (matte PET silver sticker) for labels. We recommend using the matte PET silver sticker as it is waterproof and scratch-resistant, ensuring that the label's content can be preserved for a long time.
Q: How much does it cost to create a custom POS mold and what is the minimum order quantity?
A: To create a custom POS mold, we offer free product design services. The cost of the mold itself ranges from $35,000 to $45,000, and the minimum order quantity is 5000 units. Please note that when the order quantity reaches 10,000 units, we will refund the mold fee to you.
Q: What types of receipt printers do you offer?
A: We offer both 58mm (2 inch) and 80mm (3 inch) receipt printers, allowing you to choose the one that best suits your needs.
Q: Is the Windows operating system on your POS machines genuine?
A: We pre-install a trial version of the Windows operating system for testing and quick start-up purposes. To use a genuine version, a license can be purchased from Microsoft or from us for an additional fee.
Q: What types of cash drawers do you offer?
A: We offer the most commonly used cash drawers, including the 410 and 415 models, for you to choose from.
Q: Are you a manufactrurer?
A: Yes, Sunany is a POS hardware manufacturer, based in Shenzhen, China.