Q: What is the resolution of the C1 HD camera?
A: The resolution of the C1 HD camera is 1280*800 pixels.
Q: Do you provide Linux drivers for your thermal printers?
A: Yes, we provide both 32-bit and 64-bit Linux drivers for all of our thermal receipt printers.
Q: What is the minimum order quantity for custom labels?
A: We have set the minimum order quantity for custom label OEM service to only 10 units. This is to ensure that more customers can experience the high-quality service we provide.
Q: Will the touch screen on the POS system work properly when using gloves?
A: We do not recommend using our POS system while wearing gloves. Our POS system uses a capacitive 10-point touch panel that detects the electric current from our fingers to control the screen. Wearing gloves may interfere with the electric current and affect its usability. However, if wearing gloves is necessary, we suggest using a resistive touch screen POS system as an alternative solution.
Q: What type of SSDs do you use in your Windows POS machines?
A: Sunany's Windows POS machines that are based on Intel 3rd to 7th generation processors use mSATA interface SSDs, while those based on 8th to 10th generation processors use M.2 interface SSDs. Furthermore, our newer products will gradually incorporate PCI-E interface to support faster NVMe interface SSDs for users.
Q: What OEM services do you offer?
A: We offer a range of OEM services including customized logos, boot images, labels, cartons, and user manuals. Depending on the order quantities, we can provide tailored OEM solutions.
