Q: What kind of warranty do you offer?
A: We offer a 3-year warranty, with the first year being free of charge and the following two years requiring paid maintenance.
Q: Does your POS system support Windows 11 operating system?
A: Most Intel processors from the 9th generation and higher support TPM and meet the basic requirements for pre-installing the Windows 11 operating system. Therefore, if you select a POS solution with a 9th generation or higher processor, whether it is Celeron or Core, it will be compatible with the Windows 11 operating system.
Q: Can you offer POS solutions with higher-generation Core i3, i5, and i7 processors?
A: Certainly, we can provide POS solutions with Core i3, i5, and i7 processors ranging from the 3rd to 12th generation. Typically, 3rd to 5th generation processors are cost-effective and strike a balance between economy and performance, while 8th to 12th generation processors offer high performance. As a hardware manufacturer, we prioritize providing customer-oriented solutions and can customize suitable solutions based on your specific needs.
Q: Which print command does the thermal printer support?
A: The thermal printer supports the ESC/POS print command, which is compatible with most print commands.
Q: What is the maximum duration of continuous operation supported by your Mini PC?
A: All of our Mini PCs are designed to support continuous operation for 24 hours a day, 7 days a week.
Q: What types of POS terminals do you provide?
A: We offer various types of POS terminals, including desktop touch screen POS terminals, all-in-one POS systems, and more, to meet your specific needs.
