Q: What is the warranty of the thermal printer?
Re: We provide 1 year warranty
Q: What type of POS terminal do you provide?
Re: Mainly provide touch screen POS, all in one POS, portable POS.
Q: May I customize the configuration?
Re:Yes, we accept configuration customized. Better to discuss & confirm with us.
Q: What is your main products?
Re: Main products for POS hardware, especially touch screen POS terminal, all in one POS, mobile POS, thermal printer, barcode scanner, and cash drawer etc.
Q: Is it possible to be exclusive agent of your products?
Re: Yes, it is possible. But we would need to make a research of your company background, and you could be the exclusive agent if passed company evaluation
Q: Do you have lots of issues after-sales?
Re: As our experience, it is better for you to have a hardware and software engineer, we will help to solve the problem remotely
Q: Would you provide SDK to me?
Re: Yes, we will offer free SDK after you placed order.
Q: How many days will I get the product?
Re: Generally 3-7 working days for transportation, and 5-7 working days production time, so you will get goods 8-14 working days.