Q: What main screen options do you offer for your POS machines?
A: Sunany POS machines come with a range of main screen sizes, including 14 inch, 15 inch, 15.6 inch, and 17.3 inch options. However, the availability of these sizes may vary depending on the specific series and their market positioning. For more information, you can refer to the Sunany product manual or consult Sunany sales team.
Q: How do you ensure the quality and stability of your products?
A: Sunany has a strict quality control system in place. Firstly, we carefully select suppliers with a good reputation and subject each component to strict inspection before they are used in production. Secondly, during the production process, the entire machine goes through four inspections and is subject to a 48-hour aging test to ensure the working status of all components. Finally, the function, appearance, and interface of the whole machine are tested, and the entire process is monitored by professional testers and engineers to ensure stable and high-quality products.
Q: Can I add WiFi and Bluetooth to the POS machine?
A: For Sunany Android POS machine, WiFi and Bluetooth are included as default configurations. For Sunany Windows POS machine, WiFi and Bluetooth are optional and will incur an additional cost.
Q: Is there a way to confirm the compatibility of my POS software with your hardware before ordering?
A: Absolutely. We offer two options to address your concern. First, we can install remote access software such as TeamViewer or AnyDesk on the POS machine and provide you with authorization to test it remotely at your convenience. Second, you can send us your software and test steps, and our engineers will run the test and record the process for your confirmation.
Q: What kind of warranty do you offer?
A: We offer a 3-year warranty, with the first year being free of charge and the following two years requiring paid maintenance.
