Q: What should I provide if I need to put my logo on the POS machine?
Re: It would required to provide logo document in PSD, AI, or CDR formats
Q: What thermal printer do you provide?
Re: We provide 58mm/80mm thermal receipt printer and 3''/4'' label barcode printers. You can choose the right one according to your needs
Q: Are you a manufacturer?
Re: Yes, we are a POS hardware manufacturer, based in Shenzhen, China.
Q: What type of tests have during the manufacturing process?
Re: Each part with incoming material test before production, and each manufacture progress with 4 times test of function, and 48hrs aging test after production.
Q: How should I do if I got a bad quality product
Re: We suggest customers to take video/picture to us once you found it with quality problem, show us and we will provide corresponding solution to help you solve the problem
Q: Do you have Android POS terminal
Re: Yes, all POS terminals support X86 or Android
Q: What is the delivery time for my order?
Re:Generally, 3-5 working days for sample order, Mass order delivery time base on order quantity.
Q: What is the order MOQ of your products?
Re: There is no MOQ of order, we accept even 1pc.