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  • Has the Bluetooth option disappeared on your Windows 11 POS system? It can happen due to various reasons, such as temporary glitches, corrupted Bluetooth drivers, or problems with the Windows 11 POS operating system. Sunany engineering team has compiled the following five tips to help you fix this problem. 1. Perform a power cycle Performing a power cycle is the …

  • Touch screen POS machines are becoming more and more popular in the market, and using the tablet mode in the touch screen POS machine will make the operation simpler and more user-friendly. Here are two instructions for turn on or off the tablet mode in Sunany Windows 10 touch screen POS machines. Instruction 1: 1. Press the Windows key + …

  • Sunany SP8330 thermal printer supports DHCP settings if your SP8330 thermal printer version is 28, April 2021 and later. The methods of how to turn on / off DHCP are as below: 1. Obtain the network address: Operation: Open the paper compartment cover and press the FEED button (about 1s) in the power-on state, then close paper compartment cover. Effect: …

  • The second LCD display of Sunany X200, T200, and A200 POS systems can be installed by users. After the installation of second LCD display, the touch panel might be abnormal. It’s caused by the motherboard can’t identify the main display immediately. This situation can be adjusted by the following settings. Desktop – right-click Graphics Options > Output To > Extended …

  • Showing your logo on the printed receipt is a way to let your customers to remember your brand. How to setting the logo into thermal printer? Sunany support team will tell you to setting as below steps: 1. Connect Sunany POS terminal and thermal printer. 2. Install the thermal printer driver. 3. Prepare your logo picture and change its format …

  • In the daily sales work, we met some clients who wanna upgrading the RAM or SSD of the Windows POS terminal by themself. Sunany does not suggest client upgrade the RAM or SSD of the POS terminal himself if without any professional engineers. Normally it is possible to do that if the POS terminal supports it, hope to notice the …

  • Sometimes, the Android POS system fails to enter into the operating system and can’t turn on USB debugging because of freezes. It can be solved by upgrading the firmware. We recommend the person who has certain electronic product maintenance experience to use this method to upgrade firmware because the POS machine will be disassembled during operation, non-professional operations may cause …

  • Need to make the following preparations: 1. A computer with Windows operating system; 2. Download DriverAssitant (click here to download), and install it on the computer; 3. Download AndroidTool (click here to download) and firmware, put them where you can find on the computer; 4. Connect the computer USB port to the Android POS machine OTG port with a USB OTG cable; 5. Turn …

  • The touch panel firmware of Sunany POS system all can be upgraded. Below is the instruction about Windows POS terminal, which is an easy operation can be finished during 30sec. 1. Run iliTuningTool software on your POS system. 2. Click “connect” on the upper right corner, and there will show a tip of read TP parameter, click “yes” (this step …

  • The beep sound of the Sunany 80mm printer is turned on by default. Whether the printer runs out of paper or starts printing, a beep sound will remind the user. Using the setting tool below, the beep sound can be turned on or off in 1-2 seconds. Of course, you can also use the tool to set other printer settings. …

  • Both X series and T series Point of Sale hardware are using modular design, you can easy to install and remove the customer display and MSR accessories as long as ten seconds of operation. These two series POS machines are very suitable for software vendors to resell, the POS software vendors can decide whether to install these accessories according to …

  • 1. Download the Touch Utility and Update file, and put them into a USB flash drive. Remark: Because each user encounters a different issue, and needs different update file, please consult Sunany support team. 2. Find the Touch Utility program in the USB flash drive and install it. 3. Open the Touch Utility program, select Upgrade Firmware, then select the …

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