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  • The receipt printer is a must device of the POS management system for restaurants, the power of a good receipt printer knows no end. it holds the capability to manage and complete a series of tasks throughout the workday. It also can reduce the trouble of not being able to check out the bill when the guest is checking out. …

  • All regular models of POS terminal offered by Sunany are modular design, which means clients can easily install a magnetic stripe card reader. But sometimes the card swipe will fail when using the magnetic stripe card reader. In this case, you need to follow the steps below to check one by one. 1. The operating system or the cashier software …

  • In general, after installing the VFD driver: PL2303, if the version number is shown as below picture. Then it can work normally.   However, when installed the driver in the Windows 11 POS system, you might find out that it was unavailable. The VFD customer display cannot display. Reason: Windows 11 operating system always updated automatically and compulsorily; the drivers …

  • Wired networks utilize Ethernet cables, which look a lot like traditional landline phone cords. An Ethernet connection allows you to link your POS systems to a wired network adapter, providing the POS with internet access. Pros: High speed, reliability and safety. Your POS systems has a dedicated connection that’s not shared with others, which means there’s much less of a …

  • Nowadays, the commonly used customer display types in the POS industry include LED, VFD and LCD. Among them, LED and VFD are the two most cost-effective customer display, so what is the difference between them and how to choose? LED is the abbreviation of Light Emitting Diode. It has the advantages of high brightness, great vision, clear image, bright color, …

  • NFC stands for Near Field Communication, and NFC card reader is a dedicated card reader device with the function of reading NFC tags. As we all know, the NFC function is becoming more and more popular in our daily life. Currently, smartphones have the NFC function to manage our bus cards, campus cards, and access cards. Contactless NFC membership cards …

  • It is a rare case that POS machine cannot boot up or run after received, As our experiences, the violent shock in the transportation progress and all kinds of inspections on the way may cause this issue. If you met this issue, we are really sorry that this issue occurred and it causes your troubles and delayed your using time, …

  • Most of Sunany’s Windows point of sale system comes with 2 RAM slots. When the user thinks the running speed isn’t quick, they might need to add one more RAM. We don’t suggest the users who didn’t specialize in electronic products to do this operation, because it might cause some manmade issue on the point of sale system, such as …

  • If your POS machine freeze during usage, please try to restart it. If the freezing occurs during usage, it may be the compatibility problem of hardware and software. Please follow the instructions below to troubleshoot and resolve the issue. Cause of issue: a. The unstable hardware is connected to the POS machine, which causes the POS machine frozen; b. The …

  • Cause of issue: In rarely cases, users will find that frequently accessed files are damaged. This situation generally occurs after the X86 POS machine has been used for many years. This may be casued by the aging of the RAM chip, resulting in damage to the file structure. Elimination method: Confirm with Sunany after sales team about the specification of RAM, and replace it by yourself. Purchase a RAM from and Sunany and replace it by yourself.      

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