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If you need technical support, you can check the answers in this category.
If it still not solve your issues, welcome to email Sunany support team: support@sunany.com

What is a barcode scanner & barcode reader

A bar code reader (or bar code scanner) is an electronic device that can read and output printed barcodes to a computer. Like a flatbed scanner, it consists of a light source, a lens and a light sensor translating optical impulses into electrical ones. Additionally, nearly all barcode readers contain decoder circuitry analyzing the bar code’s image data provided by …

What is POS system used for?

What is POS system used for?

POS system is an abbreviation for Point of Sale (or Point of Service). The term is applicable to a retail shop, store, supermarket, restaurant, etc. the checkout/cashier counter in the store, or a location where such transactions can occur in this type of environment.

What is a all in one pos system

What is a all in one pos system

As we all known, a complete Point of sale system should normally comes with a POS terminal, a cash drawer, a thermal printer, a barcode scanner. This is the regulary accessories for a POS solution. And there are many all in one POS machine comes out, because it is all in one, and no need too much accessories, It will …

Setting up your Barcode Scanner

Setting up your Barcode Scanner

First things first, you’ll want to set up your Sunany USB scanner. This is super easy and should work straight out of the box. Simply plug in the USB into the computer and the scanner will install automatically. To test that it’s all ready to go, open up a notepad or word processing application and scan in a barcode. You …

Setting up your Cash Drawer for a Windows PC

Setting up your Cash Drawer for a Windows PC

Follow the steps below to set up your cash drawer with sunany. Your steps will be different depending on which printer you are using. The cash drawer connects to your receipt printer, and is triggered to open when you finish a cash or cheque sale and the receipt is printed by the printer. To setup the Cash Drawer: 1. Plug …

The Application Field of Industrial PDA

Logistics & Express It can be used for waybill data collecting by couriers, transfer station/warehouse data acquisition. According to scan the barcode of parcel.The waybill information is transmitted directly to the background server through 3G module by scanning the express bar code. At the same time, it can realize the related business information query and other functions. Logistics Distribution The …

POS machine touch screen position is not allowed

POS machine touch screen position is not allowed

If the touch position is not allowed on the touch screen, you can use the five point correction program to correct the touch position.

2D Barcode Scanners: Increased Efficiency

A 2D Barcode scanner can save your business time and money while avoiding costly manual data entry errors. By rapidly and accurately scanning 2D barcodes and QR codes, you can associate products, images, definitional codes, and easily load and update the status of individual inventory items. Barcode scanners interpret information stored in a barcode image. The scanning process automates data …

The background software of Electronic Cash Register cannot be used normally

The background software of Electronic Cash Register cannot be used normally

Situations where background software cannot be used and handling: 1. Is the software installed correctly 2. Whether the string and port are properly connected and whether the serial port is incompatible 3. Test whether the communication port setting for the cash register and background software is correct 4. The data format is correct when setting the data

The phenomenon of duplication of two lines in a printer

1. check whether or not it is possible to enter the paper normally. 2. If the paper can be fed normally, the printer may control the failure of the printing chip.

What does Industrial PDA mean and what is a Industrial PDA?

What does Industrial PDA mean and what is a Industrial PDA?

Industrial PDA (Personal Digital Assistant), also called palmtop, it can help us in the mobile work, study, entertainment and so on. PDA areclassified by its use into industrial PDAs and consumer PDAs. Industrial PDAs are mainly used in the industrial field. Common PDA products are barcode scanner, RFID reader, Printers etc. Industrial grade PDA included barcode scanner, RFID reader etc. …

Thermal printer can not cut paper automaticaly

1. Enter into DUMP to try printing test to check whether the printer can receive the paper cutting commands or not. 2. Check if the cutter is out of order or broken, will the cutter come out normally ? does it recover normally? is it any damaged or not?

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    Point of sale box
    Touch Screen Monitor
    Thermal Receipt Printer
    Cash Drawer

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    T Series height adjustable POS
    X Series Modular design POS
    J Series slim body POS
    S Series popular POS
    E Series all in one POS
    Point of sale box

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