Professional POS Hardware Manufacturer    

Support

» Support

Support

If you need technical support, you can check the answers in this category.
If it still not solve your issues, welcome to email Sunany support team: support@sunany.com

Should Windows 7 OS of POS Upgrade into Windows 10 OS?

Windows 7 has long been the preferred operating system for many POS users, even after the release of Windows 8 and Windows 10. Till now, Microsoft had stopped supporting Windows 7 for two years, Windows 10 had been released for five years and Windows 11 even had been released last Oct. should POS operation system keep Windows 7 or upgrade …

The Print Density of The Recepit Printer is too Light

Cause of issue: 1. The print head was soiled. After a long time working or using the thermal printer in dirty environments, it’s easy to soil the print head. As we all know, thermal printers work by heating the print head, if it was soiled, the print density must be lighter. 2. The print density is light by default setting. …

How to Turn on or Turn off the DHCP of SP8330 Thermal Printer

Sunany SP8330 thermal printer supports DHCP settings if your SP8330 thermal printer version is 28, April 2021 and later. The methods of how to turn on / off DHCP are as below: 1. Obtain the network address: Operation: Open the paper compartment cover and press the FEED button (about 1s) in the power-on state, then close paper compartment cover. Effect: …

The Differences Between DDR3 & DDR4

DDR3 and DDR4 both are types of synchronous dynamic random-access memory (SDRAM) with a high bandwidth interface. And they still exist some differences. Working performance is different. The data transfer rate of DDR3 only has 800 to 1600MT/s at the beginning, and later expanded to 2133MT/s. But DDR4 owns a higher clock frequency and data transfer rate, supporting a data …

POS Customer Display: LED VS VFD, Which One Do You Prefer?

Nowadays, the commonly used customer display types in the POS industry include LED, VFD and LCD. Among them, LED and VFD are the two most cost-effective customer display, so what is the difference between them and how to choose? LED is the abbreviation of Light Emitting Diode. It has the advantages of high brightness, great vision, clear image, bright color, …

How to Keep Your POS Machine Clean During COVID-19

Since the discovery of Omicron, a new round of epidemic has affected our work and life. Generally speaking, POS machines are installed in places with large crowds, so it is necessary to keep the POS machines clean to ensure the safety of cashiers. The tips of how to clean a POS machine are as below: 1. Turn off your POS …

The Best Choice For Second Display of POS Terminal: IPS Panel

The screens currently used in the POS industry are mainly TN panels and IPS panels. Because the viewing angle of TN panels is small, it is generally used on the main screen, which can ensure the privacy of operation by cashiers. Since IPS panels are better than TN panels in terms of viewing angle and color reproduction, which means customers …

The Advantages of Contactless NFC Membership Card Management

NFC stands for Near Field Communication, and NFC card reader is a dedicated card reader device with the function of reading NFC tags. As we all know, the NFC function is becoming more and more popular in our daily life. Currently, smartphones have the NFC function to manage our bus cards, campus cards, and access cards. Contactless NFC membership cards …

The Settings after Installing LCD Second Display

The second LCD display of Sunany X200, T200, and A200 POS systems can be installed by users. After the installation of second LCD display, the touch panel might be abnormal. It’s caused by the motherboard can’t identify the main display immediately. This situation can be adjusted by the following settings. Desktop – right-click Graphics Options > Output To > Extended …

The Data Reading Modes of Barcode Scanner

There are three different reading modes for barcode scanner to reading information, they are Keyboard mode, Serial mode and TTL mode. How them to reading the data? Keyboard mode: Scanning the barcode and obtain the data, directly input the computer through keyboard interface. The advantage of this way is that no driver is required and no affection by the operating …

The Meaning of CPU Suffix Letters

There are some people are curious about the meaning of CPU model suffix letters, such as the suffix U of i5-4200U means the ultra-low power. In fact, different suffixes convey product information about the corresponding CPU. Below is a list of Intel CPU suffix letters: H: High performance graphics; K:Unlocked frequency multiplier, which is typically much more expensive gamer CPUs; …

OEM Service for POS System – Boot Image Customization

Customized content: LOGO, pattern, etc. Compatible Operating System: Windows, Android, and Linux. Required image format: PNG, JPG, BMP, PSD, etc. Minimum order quantity: 10pcs The advantages of boot image customization: 1. Highlight the brand image, enhance the customer’s impression of your brand; 2. No content limitation, various contents can be customized; 3. Quick lead time, it will not increase extra …

  • Product Categories

    Touch Screen POS
    All in One POS
    Portable POS
    Point of sale box
    Touch Screen Monitor
    Thermal Receipt Printer
    Cash Drawer

  • Main Products

    T Series height adjustable POS
    X Series Modular design POS
    J Series slim body POS
    S Series popular POS
    E Series all in one POS
    Point of sale box

  • Company

    About Sunany
    Our history
    Factory Overview
    Certification
    News
    Video
    Knowledge

  • Contact Us

    TEL: +86 755 84877890
    Mobile:+86 134 22857986
    Mail:info@sunany.com