Support

Have you seen the stand-alone self-checkout machine or kiosk machine in restaurants? You will notice that the queue in the self-checkout kiosk is less there compared to that in the checkout section. This is a kiosk machine which are digital touch screens that lets you place your order and make the payment by yourself without the need of any cashier. …

1. The function of reading this kind of barcode isn’t enabled. 2. The barcode doesn’t meet specifications. Such as lack of the necessary blank space, the contrast ratio of bar and space is too low, the width ratio of bar and space is inappropriate, etc. 3. The barcode scanner is under the direct sunlight, which makes the photosensitive device enter …

Windows 7 has long been the preferred operating system for many POS users, even after the release of Windows 8 and Windows 10. Till now, Microsoft had stopped supporting Windows 7 for two years, Windows 10 had been released for five years and Windows 11 even had been released last Oct. should POS operation system keep Windows 7 or upgrade …

Cause of issue: 1. The print head was soiled. After a long time working or using the thermal printer in dirty environments, it’s easy to soil the print head. As we all know, thermal printers work by heating the print head, if it was soiled, the print density must be lighter. 2. The print density is light by default setting. …

Sunany SP8330 thermal printer supports DHCP settings if your SP8330 thermal printer version is 28, April 2021 and later. The methods of how to turn on / off DHCP are as below: 1. Obtain the network address: Operation: Open the paper compartment cover and press the FEED button (about 1s) in the power-on state, then close paper compartment cover. Effect: …

DDR3 and DDR4 both are types of synchronous dynamic random-access memory (SDRAM) with a high bandwidth interface. And they still exist some differences. Working performance is different. The data transfer rate of DDR3 only has 800 to 1600MT/s at the beginning, and later expanded to 2133MT/s. But DDR4 owns a higher clock frequency and data transfer rate, supporting a data …

Nowadays, the commonly used customer display types in the POS industry include LED, VFD and LCD. Among them, LED and VFD are the two most cost-effective customer display, so what is the difference between them and how to choose? LED is the abbreviation of Light Emitting Diode. It has the advantages of high brightness, great vision, clear image, bright color, …

Since the discovery of Omicron, a new round of epidemic has affected our work and life. Generally speaking, POS machines are installed in places with large crowds, so it is necessary to keep the POS machines clean to ensure the safety of cashiers. The tips of how to clean a POS machine are as below: 1. Turn off your POS …

The screens currently used in the POS industry are mainly TN panels and IPS panels. Because the viewing angle of TN panels is small, it is generally used on the main screen, which can ensure the privacy of operation by cashiers. Since IPS panels are better than TN panels in terms of viewing angle and color reproduction, which means customers …

NFC stands for Near Field Communication, and NFC card reader is a dedicated card reader device with the function of reading NFC tags. As we all know, the NFC function is becoming more and more popular in our daily life. Currently, smartphones have the NFC function to manage our bus cards, campus cards, and access cards. Contactless NFC membership cards …

The second LCD display of Sunany X200, T200, and A200 POS systems can be installed by users. After the installation of second LCD display, the touch panel might be abnormal. It’s caused by the motherboard can’t identify the main display immediately. This situation can be adjusted by the following settings. Desktop – right-click Graphics Options > Output To > Extended …

There are three different reading modes for barcode scanner to reading information, they are Keyboard mode, Serial mode and TTL mode. How them to reading the data? Keyboard mode: Scanning the barcode and obtain the data, directly input the computer through keyboard interface. The advantage of this way is that no driver is required and no affection by the operating …