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Inability to Boot Windows POS Hardware – Operating System Startup Failure

POS hardware play a crucial role in industries like retail and hospitality, delivering efficient and dependable service. However, encountering boot failure issues can be a major headache that disrupts your business operations. Sunany engineers have compiled below handy troubleshooting tips to help you get your Windows POS hardware up and running smoothly again. Check for operating system Issues: Begin by …

How to Solve the “Network Discovery is Turned Off” Error on Windows POS System

In the world of Windows POS systems, network connectivity is crucial for seamless operations. However, encountering errors like the “Network Discovery is Turned Off” can disrupt your workflow and hinder efficient functionality. Sunany engineers explore the causes behind this error and provide below practical solutions to help you get your network discovery back on track. Update Network Settings: Outdated network …

The Daily Behaviors That Accelerate Damage to The POS Machine Screen

As an essential component of a POS machine, the screen should be handled with care to avoid damage during daily use. The following are some everyday behaviors that may accelerate the deterioration of a POS machine screen: 1. Forceful touch: Excessive force applied to the POS machine screen can lead to screen damage. It is important to avoid using nails, …

Sunany Memorable Chaoshan Trip during the Dragon Boat Festival

Sunany’s Chaoshan trip during the Dragon Boat Festival was truly memorable. From June 22nd to June 23rd, we embarked on an exciting journey to Chaoshan, coinciding with the festive occasion. Our first day was spent exploring Nan’ao Island, a picturesque destination renowned for its scenic beauty and cultural heritage. The Sunany team engaged in a variety of activities, including an …

Android 11 EPOS Till System

Part No. Z100-15F Operation System Android 11 (pre-install Google Play) Onboard CPU RK3568 ARM Cortex-A55,Quad core, 2.0GHz Memory DDR4: 2GB  (4GB optional) eMMC: 16GB (32GB optional) Main display 15 inch LCD,1024*768, 4:3, capacitive 10 point touch Network Wi-Fi 6, IEEE 802.11.ax Bluetooth 4.0 Ethernet 1000M interface Easy port* 1 USB 2.0* 4 USB 3.0* 2 COM (RS232)* 2 Ethernet (RJ45) …

Foldable EPOS System Terminal

Part No. Z200-F Operation System Windows 10/ Windows 11/ Windows 10 IoT/ Windows 11 IoT Onboard CPU Intel Core i3-3217U Dual-core 1.8 GHz J6412/ N95/ N97/ N100/ N150/ N250/ i3/ i5/ i7 (optional) Memory DDR3: 4GB  (8GB optional) SSD: 64GB  (128GB/ 256GB/ 512GB/ 1TB optional) Main display 15 inch LCD,1024*768, 4:3, capacitive 10 point touch Second display Not support External interface USB …

EPOS Terminal Touch Screen

Part No. A200-156B Operation System Windows 10/ Windows 11/ Windows 10 IoT/ Windows 11 IoT Onboard CPU J6412/ N95/ N97/ N100/ N150/ N250/ i3/ i5/ i7 Memory DDR4: 4GB  (8GB optional) SSD: 64GB  (128GB/ 256GB/ 512GB/ 1TB optional) Main display 15.6 inch LCD, 1920*1080, 16:9, capacitive 10 point touch 15 inch LCD,1024*768, 4:3, capacitive 10 point touch (optional) Second display VFD customer display, …

POS System 15 inch i5

Model Z200-Z i5 Operation System Windows 7/ Windows 10/ Windows 10 LTSC (trial version) On board CPU Intel Core i5-3317U 1.7GHz up to 2.6GHz  J6412/ N95/ N97/ N100/ N150/ N250/ i3/ i5/ i7 (optional) RAM (DDR3) 4GB (8GB optional) SSD (mSATA) 64GB (128GB/ 256GB/ 512GB optional) Main Display 15 inch LCD, 1024*768, 4:3 Touch Panel Capacitive 10 point touch, ILITEK 2511 …

The Solution to The Magnetic Stripe Card Reader Failure

All regular models of POS terminal offered by Sunany are modular design, which means clients can easily install a magnetic stripe card reader. But sometimes the card swipe will fail when using the magnetic stripe card reader. In this case, you need to follow the steps below to check one by one. 1. The operating system or the cashier software …

The Solution for PL2303 Driver is Unavailable in Windows 11

In general, after installing the VFD driver: PL2303, if the version number is shown as below picture. Then it can work normally.   However, when installed the driver in the Windows 11 POS system, you might find out that it was unavailable. The VFD customer display cannot display. Reason: Windows 11 operating system always updated automatically and compulsorily; the drivers …

The POS Machine Cannot Be Turned On After Not Used For A Long Time

When the POS machine is not used for a long time, it should be stored in a dry and dark environment. A humid environment will cause oxidation of electronic components, and high temperature and exposure to the sun will cause damage to LCD and other components. If you find that the POS machine that has been stored for a long …

The Print Density of The Recepit Printer is too Light

Cause of issue: 1. The print head was soiled. After a long time working or using the thermal printer in dirty environments, it’s easy to soil the print head. As we all know, thermal printers work by heating the print head, if it was soiled, the print density must be lighter. 2. The print density is light by default setting. …

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